Business — Banking — Management — Marketing & Sales

Training materials Training materials are defined as all the documents and supply which are delivered to the participant by the training deliverer. Usually it includes:

Elaboration of the training agenda The training curriculum defines the following: course objectives topics to be covered and their respective learning objectives training methodologies

Needs Assessments Why we need «Need Assessment»? Needs Assessment is important in order to: Define who are the beneficiaries of the training Identify the gap between current abilities and future or desired ones which can be upgraded through a training session

Moldova did not have relevant experience in the field of adult SME training. In the same time, adult training is recognized as one of the most important and effective instruments to boost the economic and social development of the country.

We train SME managers in order to improve or change: — Skills Upgrade experience, ability — Knowledge Upgrade understanding — Attitude Change existing opinion

Four factors influence the success of any change programme or project. Good team work and leadership is fundamental

The aim here is to equip you with various techniques of making presentations in order to communicate coherently with your audience.

Points on an agenda for a team meeting can be the following: Yesterday’s performance and today’s plan Particular problems that have arisen, their solution or planned action to resolve

The old way of communicating with a group For years, The Industrial Society advocated the use of Briefing Groups — gatherings of people about once a month with normal work stopped for half an hour or so, during which the supervisor or manager gave out information which had been collected during the previous four weeks.

You can improve your interpersonal skills by Improving your Communication skills (2.1) Improving your presentation skills (2.2) Change management (2.3)